The municipality of Piancastagnaio chose Advinser to digitalize the management of geothermal district heating, simplifying access to utilities for citizens.

Utility management was paper-based, communications were ineffective, and there was great difficulty monitoring consumption for both citizens and operators.

Advinser developed a complete mobile app for citizens and a back-office system for the administration.

Key features:

• Bill viewing, downloading and payment via PagoPA
• Self-reading and energy consumption monitoring
• Direct communications and reports to the public authority
• Secure login with tax code and email/SMS verification

Benefits for citizens

• Greater autonomy in managing utilities
• Direct and transparent communication with the administration
• Simple navigation and intuitive interface

Benefits for the public authority

• Dashboard with real-time statistics, notifications and reports
• Efficient management of contracts and self-readings
• Immediate support for citizen requests